Mozu continuously audits every note against payer-specific guidelines — Cigna, Aetna, UHC, Medicare, Medicaid — so your team is always prepared.
Across behavioral health organizations, 5-12% of claims are recouped due to documentation issues — not because the care wasn't delivered, but because the notes didn't meet the payer's specific requirements. When Cigna's guidelines differ from Aetna's differ from Medicare's, keeping up manually is a losing game.
The traditional solution is chart review teams. But at scale, that means roughly 1 reviewer for every 20 clinicians — a cost center that grows linearly while payer guidelines change year over year, contract by contract.
Meanwhile, clinicians are leaving. Not because they don't love the work, but because the note burden has become unsustainable. When documentation takes as long as the session itself, something breaks — and it's usually the clinician.
Three capabilities that transform documentation from a liability into a strength.
Every note is automatically reviewed against the relevant payer's documentation requirements. No manual button clicks. Flag missing medical necessity justification, incomplete assessments, and documentation gaps before they become denials.
Review, co-sign, and spot-audit notes across your entire clinical team from a single view. Replace manual chart review workflows with real-time oversight that scales with your organization.
Notes automatically generate ICD and CPT codes derived from the session itself. Clean claims, ready to submit. Reduce coding errors and speed up your revenue cycle.
No migration. No rip-and-replace. Mozu works alongside your EHR.
58
Practices deployed
9
States
24/7
Continuous auditing
Book a 15-minute demo and see how continuous auditing protects your organization.